Returns & Refunds
At Glo Up Goddess, we stand behind the products we curate with love and intention. Each item is carefully selected to support your glow-up journey. That said, due to the international nature of our shipping partners, we're currently unable to offer traditional returns on most items.
Problem Resolution
If there's an issue with your order (wrong item, damaged product, missing pieces), we'll make it right.
Contact Process:
Email us within 5 days of delivery at support@gloupgoddess.com with your order number and clear photos of the issue.
Our Solutions:
- Partial refund
- Replacement (shipping costs may apply)
- Store credit
Important Notice
Due to the cost and complexity of international returns, we do not accept returns for:
- Change of mind
- Sizing issues
- General dissatisfaction
We're a small business built on integrity, kindness, and transparency. If you're unsure about a product or have questions before ordering, reach out—we're here to help you shop with confidence.
Contact SupportTerms & Conditions
General Terms
By shopping with Glo Up Goddess, you're joining our community of confident, radiant women on their glow-up journey. These terms are designed to protect both you and us while keeping things transparent and fair. We believe in empowering each other, and that starts with clear communication about what to expect.
Shipping & Delivery
Processing Time
Orders processed within 1-3 business days. Peak seasons may take up to 5 days.
International Shipping
Worldwide delivery in 7-21 business days. Customer responsible for customs duties.
Product Quality
- All products quality-checked before shipping
- Colors may vary due to monitor settings
- Size charts provided for all applicable items
- Sourced from trusted, ethical suppliers
Payment & Pricing
Accepted Methods
SSL encrypted transactions. Prices in USD, subject to change. Payment required at checkout.
Privacy & Data
Your privacy is sacred to us. We collect only necessary information for orders and never sell personal data to third parties.
Email used for order updates and optional newsletters. Payment info processed securely, never stored.
Limitation of Liability
Our liability is limited to the purchase price of item(s). We're not responsible for indirect damages. However, we genuinely care about your experience and will work with you to resolve issues fairly.
Terms Updates
Terms may be updated as we grow. We'll notify you via email or website notice. Continued use means acceptance of new terms. We believe in transparency and will explain all changes.
Questions About These Terms?
We believe in keeping things simple and transparent. If anything confuses you or if you have questions, please don't hesitate to reach out. We're here to help you feel confident about your shopping experience.
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